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Network connection

This guide explains how to configure your Alcatel OmniPCX Enterprise (OXE) to work with TIM Enterprise using a TCP/IP connection.

Support files

Ensure the following support files exist in the /config/ folder of the TIM Enterprise application:

Alcatel OmniPCX Enterprise.TDT
Alcatel OmniPCX Enterprise.TDS

Contents

Configure the SMDR output

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

Follow the instructions below to configure the SMDR output via a serial connection. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Using Telnet, connect to the IP address of your Alcatel OmniPCX Enterprise and follow these steps:-

  1. Execute the following commands, pressing Enter to select where appropriate:

    Applications
    Accounting
    Review/Modify
    All Instance (F1)
  2. Set the Realtime ticket Output: field to ethernet.

  3. Save changes and exit.

Configure TIM Enterprise

Log in to TIM Enterprise and perform the following steps:

  • Select the Directory screen

  • Locate the PBX object you want to configure, then right-click on it and select Properties from the pop-up menu to open the properties window.

  • Select Alcatel OmniPCX Enterprise from the Data format list and tick the Keep a local backup of data checkbox, as shown below:

    PBX Properties 1

  • Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.

  • In the Host field, enter the IP address of your Alcatel OmniPCX Enterprise.

  • In the Port field, enter 2533.

  • Leave the Username and Password fields blank.

  • Select Alcatel OmniPCX Enterprise 7.1+ from the IP script drop-down list.

    PBX Properties 2

  • Click on the Save button to apply the settings.

Available call features

Below is a list of the call features available from an Alcatel OmniPCX Enterprise:

ModelAccount CodesCLIDDIInternalRing TimeMissed
OmniPCX Enterprise✔️✔️✔️✔️✔️