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System requirements

Hardware

A computer with the following specifications will comfortably run a single copy of TIM Enterprise®:

ComponentMinimum requirements
CPUIntel/AMD x86 3 GHz at least 2-core
Memory4 GB
Hard disk250 GB
Operating systemWindows 10/11 / Windows Server 2019/2022
NetworkEthernet TCP/IP
I/ODedicated serial RS232-C port where necessary

Software

The TIM Enterprise service is accessed entirely by a web browser and, whilst any modern standards-compliant browser should be sufficient to access the service, we always test on the following browsers:

  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari
  • Google Chrome
  • Opera

The browser must have Javascript enabled when accessing the TIM Enterprise service.

info

For automatic Licencing during the installation of the software, a connection to the internet is also required. For best results, ensure that the PC can access external websites on TCP ports 80 (HTTP) and 443 (HTTPS) without the need for a proxy login.

Network

The operating system must have a TCP/IP network subsystem and the computer must be connected to such a network.

For automatic licensing during the installation of the software, a connection to the internet is also required. For best results, ensure that the PC can access external websites on TCP ports 80 (HTTP) and 443 (HTTPS) without the need for a proxy login.

Automatic e-mails

To enable TIM Enterprise to send automatic email notifications, such as missed call alarms or scheduled reports, you must provide an SMTP interface to an existing email server accessible from the PC running TIM Enterprise. Please see our documentation link for adding your SMTP settings here for more information.

Summary

TIM Enterprise must be installed on a Windows PC but can be viewed from any web browser running on any operating system without the need for additional client software.

TIM Enterprise comes with an in-built web server, so a server edition of Windows is not required nor is an external web server such as IIS or Apache.

TIM Enterprise can utilize one of three flavors of SQL server: Microsoft SQL Server, Oracle MySQL, and Native (SQLite).