Serial port connection

This guide explains how to configure your Alcatel OmniPCX Enterprise (OXE) to work with TIM Enterprise using a serial connection.

Support files

Ensure the following support files exist in the /config/ folder of the TIM Enterprise application:

Alcatel OmniPCX Enterprise.TDT
Alcatel OmniPCX Enterprise.TDS

Contents

• Configure the SMDR output
• Install NetPBX
• Configure TIM Enterprise

Configure the SMDR output

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

Follow the instructions below to configure the SMDR output via a serial connection. These instructions are taken from the Alcatel OmniPCX Enterprise manual:

Using Telnet, connect to the IP address of your Alcatel OmniPCX Enterprise and follow these steps:-

1. Execute the following commands, pressing Enter to select where appropriate:

   Applications
   Accounting
   Review/Modify
   All Instance (F1)

2. Set the Realtime ticket Output: field to V24 serial.

3. Save changes and exit.

Available call features

Below is a list of the call features available from an Alcatel OmniPCX Enterprise:

Model	Account Codes	CLI	DDI	Internal	Ring Time	Missed
OmniPCX Enterprise	❌	✔️	✔️	✔️	✔️	✔️

Install NetPBX

Follow these instructions to install the NetPBX software to capture serial port data. Once you have verified that serial data is being captured, proceed to the next step.

Configure TIM Enterprise

Log in to TIM Enterprise and perform the following steps:

• Select the Directory screen

• Locate the PBX object you want to configure, then right-click on it and select Properties from the pop-up menu to open the properties window.

• Select Alcatel OmniPCX Enterprise from the Data format list and tick the Keep a local backup of data checkbox, as shown below:

  

• Click on the Connection tab and select No connection required from the Connection method list.

  

• Click on the Save button to apply the settings.