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Cisco UCME / BE4000 / UC500 - RADIUS

These instructions help you configure your Cisco UCME phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files

Ensure the following support files exist in the /config/ folder of the TIM Enterprise application:

Cisco UCME - RADIUS.TDT
Cisco UCME - RADIUS.TDS

Contents

Configure Cisco AXL sync

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You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

Follow the steps below to configure TIM Enterprise to synchronise with the directory of your your Cisco UCME:

  1. Click on the Directory tab.

  2. Go to the Directory level where you want to sync the UCME files and add a new Directory Sync object. Enter a name for the object and click on the Add button, as shown below

    tim add axl sync

  3. Left-click on the newly-created object and select Properties.

  4. In the Directory type drop-down list, select Cisco UCME.

  5. In the Host name field, enter the IP address of your UCME.

  6. In the Host port field, enter the port number of the IOS service, e.g. 23.

  7. In the Username field, enter the username of the IOS login that can perform synchronisation.

    tim axl sync settings

  8. Click on Set password button and enter the password of the IOS login that can perform synchronisation.

    tim axl sync password

  9. Click on the Save button to apply the changes.

Configure UCME to send RADIUS events

Use Telnet to connect to the IP address of your UCME as shown below:

ucme telnet

Single site configuration

Enter the following commands to enable the UCME to send RADIUS events to TIM Enterprise:

StepIOS commandsDescription
1enableCauses the UCME to enter EXEC mode. Type your EXEC password if requested
2conf tEnters the global configuration mode
3aaa new-modelEnables aaa accounting mode
aaa accounting connection h323 start-stop group RADIUS
gw-accounting aaa
acct-template callhistory-detail
4RADIUS-server host 192.168.0.1 auth-port 0 acct-port 1612Specifies the IP address and port of TIM Enterprise's RADIUS, to which CDR data will be sent, e.g. 192.168.0.1:1612
5RADIUS-server key C1scoSpecifies a RADIUS authentication secret that will be used by TIM Enterprise (configured in the next section), e.g. C1sco
6RADIUS-server vsa send accountingEnables VSA events
7endExits configuration mode
8wrSaves the changes

Multi-site configuration

If you need to send the data to more than one server, such as TIM Enterprise and UCC server for example, you can set up multiple RADIUS connections in the phone system. To configure a multi-site system, follow the steps below:

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Replace SITE_NAME with a unique name for the destination RADIUS information. Replace SITE_IP with the IP address of the RADIUS server. Replace SITE_KEY with the secret you want to assign to that specific site.

IOS CommandsDescription
1enableCauses the UCME to enter EXEC mode. Type your EXEC password if requested
2conf tEnters the global configuration mode
3aaa new-modelEnables aaa accounting mode
4aaa accounting update newinfo
5radius-server vsa send accountingEnables VSA events
6gw-accounting aaaEnables aaa accounting
acct-template callhistory-detail
exit
7radius server SITE_NAMEConfigures the call accounting for each separate site
address ipv4 SITE_IP acct-port 1612Specifies the IP address and port of TIM Enterprise's RADIUS, to which CDR data will be sent, e.g. 192.168.0.1:1612
key SITE_KEYSpecifies a RADIUS authentication secret that will be used by TIM Enterprise (configured in the next section), e.g. C1sco
exitExits current site configuration
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Repeat step 7 for each individual site

IOS CommandsDescription
8aaa group server radius SITE_NAMEConfigures a specified aaa server group
server name SITE_NAMESpecifies a RADIUS server to use for this aaa group
exitExits current site configuration
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Repeat step 8 for each individual site

IOS CommandsDescription
9aaa accounting connection h323Configures the aaa connection information
action-type start-stopSetting the action type will send RADIUS information when the call starts and stops
broadcastEnabling broadcast means that all the aaa groups will be sent RADIUS data
10group SITE_NAMESpecifies
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Repeat step 10 for each system

IOS CommandsDescription
11endExits configuration mode
12wrSaves the changes
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For a system with five or more RADIUS servers, it is recommended to amend the server retransmit options in the UCME, in order to reduce the stress on the phone system.

IP radius source-interface

To force RADIUS to use the IP address of a specified interface for all outgoing RADIUS packets, use the ip radius source-interface command in global configuration mode. If you don't wish to use the IP address of a specified interface, use the no form of this command.

StepIOS Command
1ip radius source-interface SUBINTERFACE_NAME
2no ip radius source-interface

Configure TIM Enterprise to capture RADIUS packets

Follow the steps below to configure TIM Enterprise to receive RADIUS data from your UCME:

  1. Click on the Directory tab.

  2. If you don't have a PBX object, press New object and select PBX. Name your site and then select Add. Locate the PBX object you want to configure in the Directory, click on it and select Properties.

  3. A new window will open, displaying the general properties of your PBX object. Select Cisco UCME - RADIUS from the Data format list and tick the Keep a local backup of data box, as shown below:

    TIM Enterprise PBX General Properties

  4. Click on the Connection tab and select RADIUS connection from the Connection method list.

  5. In the Client IP field, enter the IP address of your UCME.

  6. In the Secret key field, enter the RADIUS-server key you configured on your UCME in the section above, e.g. C1sco.

    TIM Enterprise PBX Connection Properties

  7. Click on the Save button to apply the settings.