Panasonic KX-TDA/E/NCP500-1000/NS1000 - IP connection
These instructions help you configure your Panasonic KX-TDA/E/NCP500/1000 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Support files
Ensure the following support files exist in the /config/
folder of the TIM Enterprise application:
Panasonic KX-TD Series.TDT
Panasonic KX-TD Series.TDS
Contents
Configuring your SMDR output
Follow the steps below to configure your Panasonic phone system to output SMDR to TIM Enterprise.
- Log in to the Panasonic Maintenance Console program.
- Click on the 11. Maintenance tab from the left-hand menu.
- Click on the SMDR tab and configure the options as shown below:
- Click on the SMDR Options tab and configure the options as shown below:
- Click on the Apply button to save the changes.
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Panasonic phone system:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open. In the General tab, select Panasonic KX-TD Series from the Data format list and tick the Keep a local backup of data box, as shown below:
- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your phone system.
- In the Port field, enter 2300.
- Leave the Username field blank.
- In the Password field, enter the password required to connect to your phone system, by default PCCSMDR.
- In the IP script field, select Panasonic from the drop-down list.
- Click on the Save button to apply the settings.