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Panasonic KX-TDA/E/NCP500-1000/NS1000 - Serial connection

These instructions help you configure your Panasonic KX-TDA/E/NCP500/1000 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Enterprise application:

Panasonic KX-TD Series.TDT
Panasonic KX-TD Series.TDS

Contents​

Configuring your SMDR output​

Follow the steps below to configure your Panasonic phone system to output SMDR to TIM Enterprise.

  1. Log in to the Panasonic Maintenance Console program.
  2. Click on the 11. Maintenance tab from the left-hand menu.
  3. Click on the SMDR tab and configure the options as shown below: Panasonic KX-TDA
  4. Click on the SMDR Options tab and configure the options as shown below: Panasonic KX-TDA
  5. Click on the Apply button to save the changes.

Installing NetPBX​

The Panasonic KX-TDA/E/NCP500/1000 phone systems can send SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Enterprise​

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select Panasonic KX-TD Series from the Data format list and tick the Keep a local backup of data box, as shown below: Panasonic KX-TDA
  4. Click in the Connection tab and select No connection required from the Connection method list.
  5. Click on the Save button to apply the settings. Panasonic KX-TDA