Channel
Channel
What is a Channel?
Channels are system objects representing your telephone lines. When you first configure TIM Enterprise, your channels are automatically harvested from the data received from the phone system, into a folder named Discovered Channels. The properties of each channel can be edited afterwards, and channels can also be organised subsequently into new channel groups, if preferred.
Adding a Channel
To add a Channel to the system, drill-down to the Directory level where you want to add the Channel and click on the New object tab, as shown below:
In the new window that opens, select the Channel object from the Organisation unit list, enter a relevant name and click on the Add button, as shown below:
Configuring a Channel
To configure a Channel, locate the group in the Directory, click on it and select Properties from the drop-down list, as shown below:
A new window will open, allowing you to configure the properties of your channel object, as shown below:
